Due to the high volume of enquiries we are unable to discuss the situation regarding the coronavirus over the phone. Please read the information below in full and email email@example.com if you have any further questions
As I’m sure you’re aware, the coronavirus (COVID-19) has had an unfortunate impact on the UK and as a result we understand that this means there could be implications where your booking is concerned.
The coronavirus is having a devastating impact on small businesses across the world. However, we are working very hard to ensure we can offer a fair solution for all our customers.
As it stands we are currently continuing with our standard T&C’s. However, we know the situation is changing drastically everyday so we have created some new terms and conditions which you can see below.
In the event that the UK goes into a full lockdown during a time when your booking is due to take place then we are happy to offer you the option to reschedule to a date of your choice completely FREE of charge.
Can I still cancel or reschedule if the UK is not in lockdown?
Yes, we can certainly reschedule your booking if we are not in lockdown. However, unfortunately we are unable to offer this for free. As a result, the following prices will apply to reschedule a booking:
One butler booking – £30
Two butler booking – £50
Life drawing – £50
Cocktail classes – £50
If you do not have a reschedule date in mind we can put your details on our reschedule list to arrange when you are ready to re-book with no time limit.
If you would like to cancel the booking entirely then our normal T&C’s apply.
Of course, given the current climate, if Butlers with Bums has to cancel your booking(s) as a result of staff shortage then you will be entitled to a FULL refund.
We truly appreciate your understanding during these difficult times and we can’t wait to continue our service with you in the near future.
Butlers with Bums